It’s Not Personal, It’s Just Business
When layoffs were on the table, one leader questioned the “just business” mindset—and discovered a better way forward.
Lessons
Discover insightful stories and practical lessons to help managers and small businesses lead with confidence and grow sustainably.
Don’t Just Plan Your Retail Layout for Customers—Include Their Friends
This story reveals how a boutique owner uncovered hidden sales friction—and grew revenue—by designing a more companion-friendly retail space.
The Hidden Cost of Running Lean: A Lesson from Pawllet Supply
A behind-the-scenes story of what really happens when a business runs lean for too long—and how one manager turned things around with a smarter staffing plan.
Your New Manager Changed Everything: How to Adapt
From resistance to results—this story reveals how workplace change under a new manager led to surprising breakthroughs and team transformation.
The Email Mistake: A Story of Speed Over Caution
A compelling story shows why slowing down before hitting send matters. Learn the smart habit that helps you avoid common email disasters.
New VP Role? Learn Who to Trust First
This story reveals the hidden risks new leaders face when choosing who to trust. A must-read for any new VP navigating internal dynamics.
If You’re Too Busy, You’re Not Leading: A Story Every Manager Should Read
Being busy isn’t the same as leading. This story breaks down how one executive transformed her chaotic workload into a culture of empowered, strategic leadership.
What Hijacking Actually Looks Like in Conversations
A relatable story about how even experienced leaders can accidentally hijack conversations. Learn when to share, when to listen, and how to keep support focused on others.
Helpdesk IT Ticket Story – How 10 Minutes of Clarity Saved the Day
A relatable helpdesk IT ticket story that shows how clear, structured communication can save hours of back-and-forth and keep operations running smoothly.
When Work Becomes Your Refuge: A Manager’s Guide to Supporting Struggling Employees
This story explores how one manager helped a struggling employee refocus and rebuild confidence—offering practical lessons for leaders in every industry.