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Acey Gaspard

Founder of A Touch of Business with years of experience holding management positions and running various businesses. Acey shares experience through various articles and with various authors to bring you a unique collection of articles related to managing and running a business.

The Power of a Workplace Empathy Story: Seeing Beyond First Impressions

February 22, 2026June 16, 2025 by Acey Gaspard
Realistic colored pencil illustration of four professionals having a conversation in an office setting.

A powerful workplace story about how one manager misjudged an employee’s quiet behavior—until empathy revealed the truth behind her actions.

Categories Lessons

A Retail Story on Why Small Visual Details Make or Break Customer Confidence

February 22, 2026June 15, 2025 by Acey Gaspard
Colored pencil drawing of a woman using a tablet at a bakery counter with a POS system and pastries.

A retail customer experience story that reveals how minor visual flaws can harm even the best-designed small businesses.

Categories Lessons

Escalate Problems Like a Leader: A Story from the Studio Floor

February 22, 2026June 14, 2025 by Acey Gaspard
Colored pencil drawing of a focused audio engineer mixing music on an analog console in a professional recording studio.

A mixing console failure turned into a career-defining moment when Jake brought strategy, not stress, to his manager. Learn how you can do the same.

Categories Lessons

How to Stay Productive During Repetitive Tasks

February 22, 2026June 14, 2025 by Acey Gaspard
Colored pencil drawing of a focused woman working on a laptop in a home office with bookshelves and a fern plant.

Discover how a simple micro-break strategy helped one professional stay sharp and productive during tedious work. Practical advice you can apply today.

Categories Lessons

How One Interior Designer Grew Faster by Doing Less

February 22, 2026June 13, 2025 by Acey Gaspard
Colored pencil drawing of four diverse professionals collaborating over architectural plans at a table in a sunlit office.

Danielle’s story shows how saying no can lead to real growth. This business case explores how focus, values, and specialization turned burnout into momentum.

Categories Lessons

Reading Eye Movement Cues in Client Meetings: What They’re Really Telling You

February 22, 2026June 12, 2025 by Acey Gaspard
Colored pencil drawing of two women in a professional office setting, one gesturing while the other works on a laptop.

Discover how small shifts in eye movement can expose hidden emotions and help you navigate sensitive business conversations with more confidence.

Categories Lessons

A Lesson in Data Accuracy, Verification, and Safeguards

February 22, 2026June 11, 2025 by Acey Gaspard
Colored pencil drawing of a woman presenting a business chart to three seated men at a conference table.

A story of how one reporting error sparked system-wide change—and the three key lessons every analyst should know about data validation.

Categories Lessons

From Insight to Oversight: Blinded by Experience

February 22, 2026June 10, 2025 by Acey Gaspard
Colored pencil drawing of a man presenting a chart to four people at a conference table, with one woman gesturing.

A real-world leadership breakdown reveals how decision-making bias forms—and the tools smart organizations use to fight back with clarity and objectivity.

Categories Lessons

When Big Clients Cross the Line: A Guide to Setting Boundaries

February 22, 2026June 9, 2025 by Acey Gaspard
Realistic colored pencil drawing of a professional handshake over a contract and pen on a wooden office desk.

Discover how one business owner saved her reputation—and her cash flow—by pushing back on a major client. Learn when to say no, how to rewrite contracts, and how to command respect in your business.

Categories Lessons

How Misleading Website Traffic Nearly Ruined a Small Business

February 22, 2026June 3, 2025 by Acey Gaspard
Colored pencil drawing of a man using a laptop with business charts and checkmarks at a desk with a mug and plant by a window.

John thought his camping store was finally taking off—until he learned the spike in traffic was a bot-fueled illusion. Here’s what it almost cost him.

Categories Lessons
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