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Acey Gaspard

Founder of A Touch of Business with years of experience holding management positions and running various businesses. Acey shares experience through various articles and with various authors to bring you a unique collection of articles related to managing and running a business.

Helpdesk IT Ticket Story – How 10 Minutes of Clarity Saved the Day

July 21, 2025June 26, 2025 by Acey Gaspard
Two coworkers at a desk discussing a helpdesk ticket on a computer screen in a modern office setting.

A relatable helpdesk IT ticket story that shows how clear, structured communication can save hours of back-and-forth and keep operations running smoothly.

Categories Lessons

When Work Becomes Your Refuge: A Manager’s Guide to Supporting Struggling Employees

September 21, 2025June 25, 2025 by Acey Gaspard
Watercolor of a manager and employee having a quiet, supportive conversation over coffee in a break room.

This story explores how one manager helped a struggling employee refocus and rebuild confidence—offering practical lessons for leaders in every industry.

Categories Lessons

When Your Audience Isn’t Technical: How to Make It Click

September 21, 2025June 24, 2025 by Acey Gaspard
Two people sitting in an office discussing a document.

Tom’s story reveals how translating technical details into business language can turn confusion into clarity and help management make better decisions. A practical communication lesson.

Categories Lessons

The Weekend That Changed Everything: A Manager’s Work-Life Balance Story

September 21, 2025June 23, 2025 by Acey Gaspard
Watercolor of a woman calmly finishing work at her desk.

A powerful story about burnout, boundaries, and how one manager’s small Friday ritual created lasting work-life balance—at work and at home.

Categories Lessons

When Meetings Go Wrong: A Story of Real Change

September 21, 2025June 22, 2025 by Acey Gaspard
Watercolor of a meeting one person speaking passionately while others look disengaged.

When meetings go wrong, the issue isn’t always what’s said—but how and when it’s said. This story unpacks one team’s turning point and the timeless meeting habits they built from it.

Categories Lessons

A Story About the Power of Speaking at the Right Speed

July 21, 2025June 20, 2025 by Acey Gaspard
Confident consultant presenting to thoughtful senior executive in a modern office setting.

A story about how speaking too quickly nearly cost a consultant a major client—and what she learned from slowing down.

Categories Lessons

How “What If” Thinking Turned a Risky Choice into a Smarter Business Move

September 21, 2025June 19, 2025 by Acey Gaspard
Diverse team collaborates around a whiteboard with charts and “What if” questions in a watercolor.

Operational risks can be invisible—until you ask the right questions. This true story shows how pausing led to better business results.

Categories Lessons

How One Freight Broker’s Story Shows the Power of Speaking Clearly

July 21, 2025June 18, 2025 by Acey Gaspard
Watercolor of a stressed freight broker on a call with shipping map and urgent client note visible.

When a freight crisis hit Freightlynx Network, one broker learned how trimming the fluff improved everything—from client trust to team efficiency.

Categories Lessons

Startup Oversight, Missed Red Flags, and a $47,000 Wake-Up Call

July 21, 2025June 17, 2025 by Acey Gaspard
Concerned business partner reviewing finances while the other walks away in a shared office.

A cautionary startup story where trust, silence, and lack of oversight led to a $47K financial disaster. Learn how to avoid the same mistakes.

Categories Lessons

The Power of a Workplace Empathy Story: Seeing Beyond First Impressions

July 21, 2025June 16, 2025 by Acey Gaspard
Watercolor illustration of diverse coworkers sharing a warm, empathetic moment in a modern office setting.

A powerful workplace story about how one manager misjudged an employee’s quiet behavior—until empathy revealed the truth behind her actions.

Categories Lessons
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