A Collection of Tips To Help When You Need to Write Up an Employee

One of the worst tasks a manager has is writing up an employee. Many managers put off the write-up when they can. It’s never easy, but it’s necessary, especially when you have fair workplace policies in place.

Many times, you’ll have a hard-working, dedicated employee who makes a mistake. You may want to let the violation go. But you can’t play favorites in the workplace, and that makes it hard to write up one of your key employees.

In this article, you’ll find tips to help you handle the process fairly and confidently. To treat everyone equally, you need clear workplace policies. Make sure those policies are accessible to your employees, and make sure they understand them.

Understand the law

To effectively write up an employee, you need to understand employment law. The last thing you need is a lawsuit because of the way you disciplined an employee.

Retaliation is now the single most common complaint the EEOC receives. It made up 47.8% of all charges filed in fiscal year 2024, the seventeenth year in a row it topped the list. That’s a strong reason to document discipline carefully and avoid any appearance that you’re punishing someone for raising a concern.

Consistency matters too. In one 2017 California case, a court ruled that an employer could be held liable for wrongful termination after managers skipped their own progressive discipline steps, even though the company had an at-will employment policy. Courts can hold you to the disciplinary process you’ve written down, so follow it the same way every time.

Employment laws vary by country, state, and province. Create policies that follow the laws where your business operates.

Keep It Confidential

It’s essential to keep your write-up confidential. Keeping the disciplinary action private shows respect for your employee.

Imagine you received a write-up. Would you want your boss talking about it with other people?

Present In Private

Issue a write-up in a private area. You don’t want coworkers witnessing it.

People will gossip about the issue, and the employee may feel embarrassed. That can make the disciplinary action worse. Instead of accepting the write-up, the employee may focus on how it was presented and could even file a complaint against you.

Don’t Rush It

When you’re ready to present a write-up, make time for it. You may want to get it over with quickly, but take the time you need. Walk through the process and explain the reasons for the disciplinary action.

Decide Who Else Should Be There

Should you present the write-up alone, or have someone else there? It depends on the violation.

For routine discipline, you can handle it yourself, with an HR representative sitting in as a witness. Don’t bring in another employee.

For serious misconduct — harassment or theft, for example — let HR lead the meeting instead of handling it yourself. That protects both you and the company if the issue escalates to a formal HR investigation or the labor board.

Clear Documentation

Your document must be clear and precise. Include the nature of the violation, the date it occurred, and how it violates company policy.

Be specific. Include the date and time of the incident, and the date and time you gave the warning.

Note exactly what was said, and name the exact policy that was broken.

Don’t include other issues. Stick to the current violation, and keep the write-up concise.

Ask the employee to sign the document to confirm they received it. If they refuse, don’t treat that as a separate offense. Send a follow-up email documenting the conversation and the refusal instead.

Going Through The Write-up Process

At this point, you’re ready to present the write-up to your employee. As mentioned above, you’ll be in a private area, and you’ve scheduled enough time. You may have HR present, depending on the situation.

Start by telling the employee why you’re meeting. State the issue clearly. Explain how it affects the company and the team, and stress that it can’t happen again.

Below is an example of a conversation during a write-up:

Janice processed an invoice without checking the order, and the shipment went out missing an item. The manager asks Janice to come to the conference room.

“Hi Janice, thanks for coming in. Have a seat. Bill will be sitting in on this meeting. I’d like to talk with you about the order you processed on June 15th.

“The order shipped without your check, and it was missing the free battery that comes with the drill. The customer called to complain. He said he only placed the order because of the battery promotion, and he wanted to return it.

“We shipped him the battery and offered a $50 gift certificate to fix the situation. Our customer service is one of the best in the industry, and we want to keep it that way.

“Having a process in place keeps our standards high. Every employee should follow the checklist when processing orders. We talked about this last week, when you were in a hurry and skipped the check.

“From now on, check every order you process. Use the company checklist, and turn it in at the end of your shift each day. A violation like this calls for a disciplinary notice under our policy. I’ve documented the incident — please review it, add any comments, and sign it.

“Is there anything about this you’d like to add? No? Okay. I trust this won’t happen again.

“Thank you, Janice. Go ahead and head back to work.”

As you can see from the example, it was to the point. It identified the core issue, explained the effect of the error, and made clear that it shouldn’t happen again. The employee was given a chance to add anything she wanted to say.

Follow up

You’ve prepared the documentation and met with the employee. Your job is almost done.

Follow up to make sure the issue is resolved and won’t happen again. In Janice’s case, check her daily checklist and have a quick conversation to confirm the issue is resolved.

Key Points and Facts About Writing Up an Employee

Why it matters

  • Writing up an employee is never easy, but fair and consistent policies make it necessary.
  • Retaliation made up 47.8% of all EEOC charges in fiscal year 2024 — document discipline carefully.

How to handle it

  • Keep every write-up confidential, and deliver it in a private area.
  • Have HR sit in as a witness for routine discipline, and let HR lead for serious misconduct like harassment or theft.
  • Apply your progressive discipline policy the same way every time — courts can hold you to it.

Action Steps for Writing Up an Employee

Prepare

  • Review the employee’s file and confirm the facts of the violation.
  • Check that the write-up follows your written policy and applicable employment law.

Document

  • Record the date and time of the incident and of the warning.
  • Note exactly what was said and which policy was broken.

Deliver

  • Meet in a private area with enough time set aside.
  • Bring HR in as a witness, or let HR lead if the matter is serious.

Follow up

  • Check back to confirm the issue is resolved.
  • Keep the signed document, or the follow-up email if the employee refused to sign, on file.

Checklist for Writing Up an Employee

  1. Confirm the facts.
    • Verify what happened before you schedule the meeting.
  2. Choose a private location.
    • Make sure coworkers won’t overhear or witness the conversation.
  3. Decide who else should be there.
    • HR as a witness for routine issues, HR to lead for serious misconduct.
  4. Document clearly.
    • Include the date, time, what was said, and the policy violated.
  5. Deliver the write-up calmly.
    • State the issue, explain the impact, and stress that it can’t happen again.
  6. Get a signature, or document a refusal.
    • Send a follow-up email if the employee won’t sign.
  7. Follow up.
    • Check back to confirm the issue is resolved.

FAQ: Writing Up an Employee

Do I have to write up an employee for every mistake?

  • No. Use your judgment and your written policy — write-ups are for violations that need a formal record, not every small error.

Can an employee refuse to sign a write-up?

  • Yes. Don’t treat the refusal as a separate offense — document the conversation and the refusal in a follow-up email instead.

Should HR be in the room?

  • For routine discipline, HR can sit in as a witness. For serious misconduct like harassment or theft, let HR lead the meeting instead.

What happens if I don’t follow my own disciplinary policy consistently?

  • You risk a wrongful termination claim. Courts have held employers to their own written progressive discipline steps, even in at-will states.

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