GPS Tracking Service Overview
A GPS tracking company helps people track the location of vehicles and other assets using a tracking device and a software portal. You sell devices, you set up access, and you may also install the devices—depending on how you choose to start.
Under the hood, Global Positioning System signals support location and timing, and the tracking device sends that data to a platform your customer can view on a screen. That matters because you are dealing with location data, devices that use radio signals, and real liability if you get sloppy.
Is This the Right Fit for You?
Before you price a device or build a website, check your fit. Owning a business can mean uncertain income, long hours, difficult tasks, fewer vacations, and full responsibility—no hiding from any of it.
And you need buy-in at home. If your family or support system is not aligned, small problems get bigger fast.
Now ask yourself something that sounds simple but isn’t: do you have (or can you learn) the skills—and can you secure funds—to start and operate?
Passion matters here. Without it, you’ll look for an exit when the first real problem shows up. With it, you look for solutions. Start with Points to Consider Before Starting Your Business, then read How Passion Affects Your Business.
And ask yourself this exact question: “Are you moving toward something or running away from something?” If you’re doing this to escape a job or patch a short-term cash problem, your motivation may not last.
This business can start small. Many owners begin solo—selling and shipping devices, or doing installs by appointment. If you want a full install shop with a bay, inventory, and staff on day one, that’s a different plan and a different budget.
Step 1: Decide What You Will Track
Be specific. “Tracking” is not a niche by itself.
Pick your starting focus—like vehicles, trailers, construction equipment, or other business assets. Your focus changes what devices you carry, what tools you need, and what rules you need to check.
Step 2: Choose Your Business Model and Time Commitment
Decide how you will deliver value and how you will get paid. Will you run this full time or part time?
You can start with device sales only, device sales plus a portal subscription, installation services, or a bundled setup where you provide the device, setup, and onboarding.
If you want to sell electronic logging devices to regulated carriers, you should verify the model appears on the Federal Motor Carrier Safety Administration electronic logging device list (and is not on the revoked list) before you recommend or sell it.
Also decide if you will stay solo, add a partner, or bring in investors. Solo is simpler, but it puts everything on you. Partners and investors can add cash or skills, but they add complexity and legal paperwork.
Step 3: Talk to Owners You Will Not Compete Against
Skip the guessing. Find owners in another city or region and learn how they started.
Read Business Inside Look first, then start outreach. And remember this rule: Only talk to owners you will not be competing against.
Ask questions that expose the real startup work, like: What did you underestimate before opening? What did you buy too early—or too late? What are the top two things that cause devices to fail right after install?
Step 4: Confirm Demand and Room for Profit
Don’t skip this. You need proof that people will pay for what you offer.
Start with simple checks. Talk to local fleets and asset owners. Call non-competing installers in other areas. Review local competitors and note what they sell, how they package services, and how they price.
Then do the hard part—confirm there is enough profit to pay yourself and cover bills. If the numbers only work when “everything goes right,” that’s not a plan. Use supply and demand basics to frame your research.
Step 5: Pick Products, Suppliers, and Your Tracking Platform
You need two core pieces: tracking hardware and a platform customers can access. Your suppliers and platform choice will shape your setup time and your support burden.
Choose device types you will support—such as plug-in devices that connect to a vehicle diagnostic port, hardwired devices, and battery-powered asset trackers. Build a supplier list and confirm product availability, documentation, and support terms.
Use the Federal Communications Commission resources for Equipment Authorization – RF Device and the FCC ID Search to support your checks.
Step 6: Build Your Startup Items List First, Then Research Prices
If you don’t build a detailed list, your cost estimate is a guess. And guesses don’t help when it’s time to fund this.
Write your startup list in categories—devices, install tools, testing gear, computing, storage, signage, and office basics. Then research pricing for each item. This is where you learn what “small start” vs “bigger start” really costs.
Size and scale drive startup costs. A solo owner who ships devices and does limited installs will have a very different list than a retail shop with walk-in traffic. Use estimating startup costs to keep your list organized and realistic.
Step 7: Write a Business Plan That Keeps You on Track
You still need a business plan even if you’re not asking for funding. It forces clarity—what you sell, who you serve, what you charge, and how you will launch.
Keep it practical. Include your business model, your demand proof, your startup list, your pricing plan, and your compliance plan. Use how to write a business plan as your guide.
Step 8: Choose a Name and Lock Down Your Domain and Handles
Your name needs to be usable in the real world. It should be easy to say, easy to spell, and not confused with someone else.
Once you have a short list, check availability in your state business registry, then secure a matching domain and social handles (as available). Start here: selecting a business name.
Step 9: Choose an Entity and Register It the Right Way
This is where many first-timers get tangled. In the United States, many small businesses start as sole proprietorships because it is the default when one person runs a business under their own legal name.
Later, many form a limited liability company (LLC) for liability protection and clearer structure—often helpful when dealing with banks, partners, and larger customers. Your best move depends on your risk, your setup, and whether you are installing devices in customer vehicles.
To register, use your state’s Secretary of State business filing portal. Start with how to register a business and confirm the official filing path for your state.
Step 10: Get Your Tax Setup in Place
Get an Employer Identification Number (EIN) from the Internal Revenue Service if you need one for your setup, banking, or hiring plans. Use the official Internal Revenue Service application page to avoid look-alike sites.
Then check sales and use tax rules in your state. If you sell taxable devices, you may need a permit or registration with your state tax agency. The Small Business Administration overview on licenses and permits is a good starting point for where to look.
Step 11: Confirm Licensing, Permits, and Location Rules
Where will you operate from? A home office with shipping only is not the same as a shop that installs devices, stores inventory, and has customer visits.
If you use a commercial space, you may need zoning approval and a Certificate of Occupancy (CO). If you work from home, you may face home-occupation limits, parking limits, or signage rules. For location planning, use business location guidance and then verify with your city or county.
Keep it simple: call your city or county business licensing office and ask what applies to a vehicle electronics installer and a device retailer in your area.
Step 12: Set Pricing for Products and Services
You need pricing that covers your costs, your time, and your risk. That means device costs, shipping, platform fees, install time, and the time spent on setup and customer onboarding.
Start with a basic pricing structure you can explain in one breath—device price, install price (if you install), and subscription price (if you provide platform access). Use pricing your products and services to keep your pricing logic clean.
Step 13: Set Up Banking and Funding
Before you launch, set up accounts at a financial institution in the business name (when applicable). Keep business and personal transactions separate from day one.
Next, get funding in place based on your startup list and your scale. That might be savings for a small launch, or outside funding for a larger setup with inventory and a location. If you plan to borrow, start with how to get a business loan so you know what lenders expect.
Step 14: Plan Insurance and Risk
You are dealing with vehicles, electronics, and location data. That is real risk—so treat it like it matters.
At a minimum, research general liability coverage. If you store inventory or tools, look at property or equipment coverage. If you drive for installs, ask your agent about vehicle-related coverage that fits how you use your vehicle.
Workers’ compensation rules vary by state, but many states require workers’ compensation when you have employees. Use State Workers’ Compensation Officials to find your state contact and confirm your exact requirement.
For an overview of business coverage types, see business insurance guidance. For legal requirements, always verify with your state regulator.
Step 15: Build Your Brand Assets and Pre-Launch Materials
You do not need fancy branding to start—but you do need basics that look legitimate and consistent.
Plan your corporate identity items: a logo, business cards, a simple website, and any signage if you have a physical location. Use corporate identity considerations, business card guidance, and building a business website.
If you will have a shop sign, review business sign considerations and confirm local sign rules before you order anything.
Step 16: Build Your Pre-Launch Workflow and Test Everything
This is where you protect your reputation before you even open. Your goal is a clean, repeatable setup process.
Test your device provisioning, your platform setup, your install process (if you install), and your customer paperwork. Do a small pilot with documented permission and confirm the device reports location correctly and consistently.
Also set up your basics: invoicing, a way to accept payment, and a simple customer onboarding checklist. If any of this feels out of your skill range, get help. You can learn it, or you can pay a professional and avoid costly errors.
Products and Services You Can Offer
Your offer depends on your model. Start small if you want, but be clear about what you provide.
Keep your offers easy to understand—device, setup, and installation (optional), plus portal access (optional). If you bundle services, your paperwork must match what you promise.
- Tracking devices for vehicles (plug-in or hardwired options)
- Battery-powered asset tracking devices for trailers and equipment
- Device setup and activation in a customer portal
- Installation service (mobile installs or by appointment at your location)
- Optional: electronic logging device products, only when the product is on the Federal Motor Carrier Safety Administration electronic logging device registry
Types of Customers to Target
Start with customers who have a clear reason to track. When the need is real, the sale is simpler.
Think in terms of fleets, assets, and accountability. Who loses time or value when equipment goes missing or vehicles are used off-hours?
- Local service fleets (repairs, maintenance, field service)
- Delivery and route-based businesses
- Construction and equipment businesses tracking non-powered assets
- Companies that manage trailers and portable equipment
- Regulated carriers that require electronic logging devices (when applicable)
Pros and Cons to Weigh Before You Start
You’re not here to be sold a dream. You’re here to decide if this is a smart move for you.
Use this list as a reality check—not as a promise.
- Pros: Can start small; clear business-to-business use cases; repeatable setup once your process is clean
- Cons: Location data creates privacy and security responsibility; install work adds liability; compliance checks matter for radio devices and tracking laws
Essential Startup Items and Equipment
Build your list based on your scale. A solo starter needs a tighter list than a shop with inventory and walk-in installs.
Create your list first, then research pricing item by item. Don’t skip that order.
- Tracking Hardware Inventory: vehicle tracking devices (plug-in and hardwired), battery-powered asset trackers, mounting accessories, spare harnesses and connectors
- Installation Tools: hand tools, trim tools, wire strippers, crimpers, connectors, heat shrink, drill and bits, cable management supplies
- Testing and Diagnostics: digital multimeter, power test light, basic diagnostic tool appropriate for your install scope
- Computing and Admin: laptop or desktop, mobile device for on-site testing, label printer or labeling supplies, secure password manager, multi-factor authentication method
- Storage and Handling: shelves or lockable storage for devices and tools, shipping supplies (boxes, padding, labels) if you ship devices
- Office and Customer Setup: invoicing tool, payment processing setup, customer forms, basic contract templates
- Physical Location Needs (If Applicable): safe work area, adequate lighting, secure tool storage, customer parking plan, compliant signage (only after local approval)
Skills You Need and What You Can Outsource
You don’t need to be an expert in everything. But you do need to know what you can do and what you should not fake.
If you don’t have a skill, you can learn it—or you can hire it out. What matters is doing it correctly.
- Basic understanding of GPS-based location concepts and how platforms display location data
- Comfort with device setup and customer account configuration
- Basic vehicle electrical knowledge if you install hardwired devices
- Vendor screening and compliance checking for radio devices
- Basic privacy and data protection habits for customer information
- Outsource options: legal setup, accounting setup, insurance selection, brand design, website build
Day-To-Day Activities You Should Expect
This is not “post-launch advice.” This is a reality check so you know what you’re signing up for.
If you read this list and hate it, pay attention. That reaction matters.
- Customer onboarding and account setup in your tracking platform
- Device activation, labeling, and assignment to customer accounts
- Scheduling and completing installs (if you offer installation)
- Basic troubleshooting for device power, placement, and reporting issues
- Inventory tracking and reordering
- Recordkeeping for customer permission and device documentation
Business Model Options at a Glance
Your model affects your startup cost, your time, and your risk. Pick the simplest model that matches your goals.
Then build your steps and paperwork around that model.
- Device sales only (ship devices; customer installs)
- Device sales plus portal subscription (recurring revenue model)
- Installation service (customers bring devices or you supply them)
- Bundled setup (device, setup, install, and onboarding as a package)
- Optional: electronic logging device product sales for customers who require them, using the Federal Motor Carrier Safety Administration registry to verify listings
A Day in the Life of an Owner
Your morning starts with prep. Devices staged, customer paperwork ready, and installs scheduled with enough time to do it right.
Midday is installs and testing. You confirm power, placement, and that the device reports clean location data in the portal.
Later you handle setup calls, invoicing, and ordering. Then you close out the day by updating records and making sure customer permission documents are complete.
Red Flags to Watch for Before You Commit
These are warning signs that the business is not ready—or that the owner is cutting corners.
Cut corners in a business like this and you will eventually pay for it.
- Selling or private-labeling devices without a clear equipment authorization verification process
- No written process for documenting customer permission to place trackers
- Weak privacy and security practices while handling location data
- Offering electronic logging device products without checking the Federal Motor Carrier Safety Administration electronic logging device registry
- No tracking of device models, serial numbers, or install records
Varies by Jurisdiction
You must confirm legal and permit requirements where you live. Rules change by state, county, and city.
Here’s how to verify without guessing.
- Entity formation: State Secretary of State business filing portal → search “business entity search” and “file LLC”
- Employer Identification Number: Internal Revenue Service → search “Get an employer identification number”
- Sales and use tax: State Department of Revenue or Taxation → search “sales and use tax registration” plus your state
- Local business license: City or county business licensing portal → search “business license” plus your city or county
- Zoning and home-occupation: City or county planning department → search “home occupation permit” and “zoning verification”
- Certificate of Occupancy: City or county building department → search “Certificate of Occupancy” and confirm if your space requires it
- Workers’ compensation: State workers’ compensation agency → use the Department of Labor directory to find the right office
- Location tracking laws: State law varies → use the National Conference of State Legislatures summary to identify your state topic, then confirm with your state statutes or local counsel
Two smart calls to make: your city or county licensing office, and your planning or building department. Ask: Do I need a local business license for device sales and installation? Do zoning rules allow this at my address? If I lease a space, will it need a Certificate of Occupancy (CO) before I open?
Pre-Opening Checklist
Do this before you open your doors or publish your “now open” post. This is your last reality check.
If you’re missing key items, fix them first. Don’t rush.
- Entity and registrations complete (as applicable), and you can prove it
- Local licensing and zoning checks completed for your exact address
- Customer permission forms and basic contracts ready
- Device verification process in place for equipment authorization checks
- Startup items purchased and tested (devices, tools, portal access, admin tools)
- Pricing set and written down in a way you can explain clearly
- Payment processing set up so you can accept payment on day one
- Basic branding ready (website, business cards, contact email)
- Customer acquisition plan ready, including a launch push and optional grand opening ideas if you have a physical location
- Professional support lined up if needed (accounting, legal, insurance, and advisors). Start with building a team of professional advisors
101 Must-Know Tips for Your GPS Tracking Business
These tips cover many angles of launching, running, and improving a tracking company.
Not every tip will fit your model, and that’s normal.
Bookmark this page so you can come back when a new problem shows up.
Pick one tip, apply it, and let the results guide your next move.
What to Do Before Starting
1. Pick a starting niche you can explain in one sentence, like local service fleets or construction assets.
2. Decide whether you will ship devices only or also install them, because installation changes tools, liability, and permits.
3. Choose how you will charge—device sale, installation fee, subscription access, or a bundle—and write it in plain language.
4. Define your “ideal first customer” by industry, fleet size, and service radius so your outreach isn’t random.
5. Validate demand with 15–25 conversations before you buy inventory; ask what they track today and what breaks in their current setup.
6. Build a competitor snapshot for your area: who sells devices, who installs, who provides the portal, and what each includes.
7. Write your minimum offer: device type, platform access, installation option, and what support you will and won’t provide.
8. List every startup item you need before estimating costs, then price each line from real vendors so your budget is grounded.
9. Run the numbers until you can answer this: can the margin cover your time, overhead, replacements, and still pay you?
10. Decide where you will operate—home-based shipping, mobile installs, or a shop—because zoning rules can change your plan.
11. If you may lease space, confirm whether a Certificate of Occupancy is required before you sign anything.
12. Choose a business name customers can spell after hearing once, then check name availability in your state registry.
13. Do a trademark search on your top name choices before you order signs, cards, or branded devices.
14. Decide whether you start as a sole proprietor or form a limited liability company, and match the choice to your risk and customers.
15. Get an Employer Identification Number when you need one for banking, hiring, or certain tax filings—use the Internal Revenue Service site directly.
16. Draft a simple business plan that covers your niche, offer, pricing, startup list, compliance steps, and launch timeline.
What Successful GPS Tracking Business Owners Do
17. Use a written checklist for every installation so quality stays steady when you’re tired or rushed.
18. Label every device the same way (serial number, assigned customer, install date) so support calls don’t turn into detective work.
19. Keep a “supported equipment” note for each device model, including power needs, mounting limits, and common failure points.
20. Treat customer authorization as part of the job, not optional paperwork—collect it before you place or activate a device.
21. Test every device in the portal before it leaves your hands: location update, alerts, and any engine-related data you plan to sell.
22. Stock a small kit of connectors, fuses, and harness parts so one missing item doesn’t delay an appointment.
23. Track problems in a ticket system (simple is fine) so you don’t repeat the same troubleshooting steps.
24. Set role boundaries early—installs, portal setup, billing, and customer calls can’t all happen at once without a plan.
25. Learn basic 12-volt safety and clean wiring practices before you charge for installs, or bring in trained help.
26. Lock down platform access with unique user accounts and multi-factor authentication, then review access anytime roles change.
27. Decide how long you keep location data and customer records, then delete what you no longer need to hold.
28. Keep proof files for each device model (manuals, labels, authorization records) so you can answer compliance questions fast.
What to Know About the Industry (Rules, Supply, Risks)
29. Verify every radio frequency device you sell or private-label has the required Federal Communications Commission equipment authorization before you market it.
30. Keep documentation for device authorization and labeling on file for each model, and don’t rely on verbal assurances.
31. If you import devices, confirm your plan matches Federal Communications Commission marketing and importation rules before shipment.
32. If you offer electronic logging device products, check the Federal Motor Carrier Safety Administration registry and the revoked list before you recommend a unit.
33. Never describe an electronic logging device as “government approved”; use factual language aligned with the registry process.
34. Treat private tracking laws as state-specific, and confirm consent requirements when your work involves placing devices on vehicles.
35. Use a “consent first” policy even when the customer says it’s their vehicle—verify ownership or authority, then document it.
36. Assume cellular coverage varies by route and job site; test devices in the areas your customers actually operate.
37. Understand the difference between plug-in diagnostic-port devices and hardwired devices, because install risk and visibility are not the same.
38. Address tamper risk up front—if a device can be unplugged in seconds, your customer needs to know that before purchase.
39. Decide whether you will support personal tracking use cases; if you do, write strict rules around consent and prohibited uses.
40. Treat location data like sensitive information—limit who can view it, log access, and protect administrator credentials.
41. Write a simple incident response plan that lists who you notify, what you shut off, and how you restore access safely.
42. If a third-party platform stores customer data, confirm where data is stored, who can access it, and how deletion requests work.
43. If you subcontract installs, use written agreements that define workmanship standards, documentation, and who owns mistakes.
44. Keep warranty terms in writing and align them across the manufacturer’s warranty, your service promise, and the customer’s expectations.
Running the Business (Operations, Staffing, SOPs)
45. Start each day by staging devices, parts, and paperwork so field work doesn’t become a scavenger hunt.
46. Use a pre-appointment checklist: vehicle type, device model, mounting plan, and customer authorization status.
47. Take installation photos for your internal records (avoid personal details) so future troubleshooting has proof.
48. After install, confirm the device reports correctly in the portal before the customer leaves or you drive away.
49. Standardize onboarding: account setup, user roles, alert setup, and a short walkthrough that ends with the customer logging in.
50. Keep pricing easy to explain—device cost, install labor, and subscription—plus what is and isn’t included.
51. Use written estimates and work authorizations so scope and price don’t change mid-job.
52. Track inventory by device model and carrier type so you don’t stock units that don’t match local demand.
53. Store devices and tools in locked storage, especially if you operate from home or keep inventory in a vehicle.
54. Set reorder points for your top items and review them monthly so you don’t run out during busy periods.
55. Separate bookkeeping categories for device sales, installation labor, and subscriptions so you know what actually earns.
56. Reconcile payments and subscription status on a schedule so billing errors are caught before customers notice.
57. Write Standard Operating Procedures for provisioning, installs, returns, and offboarding so tasks are repeatable.
58. If you hire, define roles by real tasks: installer, customer setup, admin support, and outreach.
59. Confirm required hiring steps before the first day, including employment verification and payroll setup.
60. Train new installers with supervised installs and a pass/fail checklist before they work solo.
61. Create a “no shortcuts” install rule: proper fusing where required, secured wiring, and a final functional test every time.
62. Keep a log of common issues by device model so troubleshooting gets faster each month.
63. Use a formal device swap process: deactivate, clear customer assignments, reassign, and document the chain of custody.
64. Do not resell returned devices until they are cleared, tested, and confirmed to be safe to redeploy.
65. Review customer accounts periodically to remove old user access and confirm devices are assigned correctly.
66. Back up customer records, agreements, and device logs in a secure system with limited access.
67. For mobile installs, keep your service vehicle organized with labeled bins and a restock routine.
68. Set customer communication rules: confirmation messages, arrival windows, and what info you need before you show up.
69. Track quality using two simple numbers: first-time install success rate and repeat issue rate by device model.
Marketing (Local, Digital, Offers, Community)
70. Build your offer around a problem customers already feel, like missing equipment, unauthorized use, or verifying arrival times.
71. Create a short overview sheet for prospects that explains device types, update behavior, and consent requirements.
72. Use local business networking to reach fleets—chambers of commerce, contractor groups, and trade meetups can beat ads early on.
73. Explore referral partnerships with repair shops and accessory installers, but define who handles warranty and customer questions.
74. Complete your local business profile listings with accurate hours, service area, and clear service categories.
75. Publish a simple “how it works” page that explains installation options, privacy practices, and what customers should prepare.
76. Use photos of clean installs and labeled devices to build trust, but never share anything that reveals location history.
77. Offer small pilots to business customers with clear limits: a set number of vehicles, a set timeframe, and written success criteria.
78. Build a referral routine from day one: when you ask, how you ask, and what you provide as thanks.
79. Track lead sources in your customer system so you stop spending time on channels that don’t convert.
80. If you run ads, lead with your niche and service area, not generic tracking terms that attract the wrong calls.
81. Create a short decision guide that helps prospects choose the right device type, which reduces returns and support calls.
82. If you have a physical location, confirm local sign permits before installation and keep the sign readable from the street.
83. For an opening push, focus on nearby business clusters like industrial parks and service corridors where fleets are common.
Dealing with Customers (Trust, Education, Retention)
84. Start every new customer relationship by confirming who owns the vehicle or asset and who is authorized to approve tracking.
85. Explain the difference between real-time viewing and delayed updates so customers don’t assume instant accuracy everywhere.
86. Set expectations about signal gaps in garages, tunnels, rural zones, and job sites with weak cellular service.
87. Train customer administrators on user roles, alerts, and what to do when a device stops reporting.
88. For employee-tracked vehicles, require customers to confirm they have a written notice and consent process in place.
89. Create an escalation path for urgent concerns, especially when customers suspect misuse or unauthorized tracking.
90. Use plain-language privacy statements that explain what data you collect, why you collect it, and how long you keep it.
91. When a customer requests a feature, confirm it works on their device model before you promise it.
92. When a customer leaves, offboard cleanly: remove access, stop subscriptions, and provide a final confirmation in writing.
Customer Service (Policies, Guarantees, Feedback)
93. Set support response targets and communicate them before problems happen.
94. Provide a safe troubleshooting checklist customers can follow, like verifying power and confirming login access.
95. Keep a clear return and warranty policy that explains device condition requirements and any applicable fees.
96. Document every support contact with date, device model, and outcome so repeat issues are handled faster.
97. Ask for feedback after the first 30 days and after the first installation to catch issues before they become reviews.
What Not to Do
98. Do not install or activate a tracker when consent or authority is unclear—pause and verify first.
99. Do not sell or advertise devices that lack verified equipment authorization; compliance problems can land on you, not your vendor.
100. Do not redeploy returned devices without clearing customer assignments and confirming they function correctly on your platform.
101. Do not promise “always accurate” tracking; set realistic expectations and document them so trust stays intact.
If you apply these tips one at a time, you’ll build a business that earns trust and avoids preventable trouble.
Start with consent, compliance, and clean processes—then grow from a foundation you can defend.
FAQs
Question: What’s the simplest way to start a GPS tracking business?
Answer: Start with one clear niche and one clear offer, like selling devices with portal setup for small local fleets.
Decide up front if you will install devices, because installation changes your tools, risk, and local rules.
Question: Do I need to form a limited liability company, or can I start as a sole proprietor?
Answer: Many owners start as a sole proprietor, then form a limited liability company later for structure and liability reasons.
Confirm what your state and city require for registration, licenses, and assumed names before you operate.
Question: When do I need an Employer Identification Number (EIN)?
Answer: Get an Employer Identification Number (EIN) when you need it for banking, hiring, or certain tax filings.
Use the Internal Revenue Service site directly, because the official application is free.
Question: Do I need a sales tax permit to sell GPS tracking devices?
Answer: Sales and use tax rules vary by state, and many states require registration if you sell taxable goods.
Verify with your state tax agency before you sell your first device.
Question: What licenses or permits do I need to start?
Answer: Licensing can be federal, state, and local, and the list depends on your location and whether you install devices.
Start with your city or county business licensing office, then confirm state requirements using official portals.
Question: Can I run this from home, or will zoning stop me?
Answer: Home-based rules vary by city and county, and they may limit on-site work, signage, inventory storage, or customer visits.
If you lease a space, ask the building department whether a Certificate of Occupancy (CO) is required before you open.
Question: What rules apply to the tracking devices I sell or import?
Answer: If a device uses radio signals, Federal Communications Commission (FCC) equipment authorization rules may apply before it can be marketed in the United States.
Build “authorization verified” into your supplier screening so you don’t sell products you cannot legally market.
Question: How do I verify a device is authorized before I sell it?
Answer: Use the FCC equipment authorization resources and confirm the device has the required authorization and identification.
Keep proof on file for each model, including documentation and labeling details.
Question: If I sell electronic logging devices, what must I check first?
Answer: Check the Federal Motor Carrier Safety Administration electronic logging device lists for registered and revoked devices.
Only offer models that appear on the lists as currently registered for the customer’s compliance needs.
Question: What paperwork should I have before installing any trackers?
Answer: Use written customer authorization that confirms the customer has the right to place the device on that vehicle or asset.
State tracking laws vary, so confirm your state’s rules and keep your authorization records organized.
Question: What essential equipment do I need to start if I install devices?
Answer: Plan for basic hand tools, wiring tools, connectors, and testing tools like a multimeter, plus a secure way to label and track device inventory.
You also need a reliable laptop and phone for portal setup, activation, and verification at the vehicle.
Question: How should I choose suppliers and a tracking platform?
Answer: Choose suppliers that provide consistent documentation, stable model availability, and clear warranty terms.
Choose a platform that supports user roles, access controls, and a clean process for adding and removing users.
Question: What insurance should I look at before I start?
Answer: Many owners start by pricing general liability coverage, then add coverage based on inventory, tools, and vehicle use.
If you have employees, workers’ compensation requirements are state-based, so confirm with your state authority.
Question: If I hire an installer, what legal setup should I do first?
Answer: Confirm the federal steps for hiring and your state employer registrations before the first day of work.
Also confirm workers’ compensation requirements for your state before you put anyone in the field.
Question: What should my installation workflow look like on day one?
Answer: Use a written checklist that covers authorization, device assignment, placement plan, power verification, and a final portal test.
Take install notes and photos for your records so support later is faster and more accurate.
Question: What basic security steps should I take with location data?
Answer: Treat location data as sensitive and limit access with unique logins, strong passwords, and multi-factor authentication.
Use a small-business cybersecurity checklist so you have a repeatable routine for updates, backups, and access reviews.
Question: What numbers should I track every week once I’m running?
Answer: Track new installs, active subscriptions, churn, device failure rate by model, and time-to-fix for support issues.
Also track cash in and cash out on a calendar, not just in accounting reports.
Question: How do I avoid cash flow trouble with subscriptions?
Answer: Match subscription billing dates to your platform costs and set clear rules for past-due accounts.
Keep clean records for start dates, stop dates, and device reassignment so billing stays accurate.
Question: What’s the smartest way to market to fleets early on?
Answer: Start with direct outreach to local fleet operators and focus on one problem they already feel, like asset loss or unauthorized vehicle use.
Build credibility with clear documentation, a simple onboarding process, and proof you can install and verify reliably.
Question: What are the most common owner mistakes in this industry?
Answer: Skipping device authorization checks, starting installs without solid paperwork, and overpromising accuracy in weak coverage areas are common errors.
Another frequent problem is weak system access control, which can expose customer data and create serious risk.
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Sources:
- California Air Resources Board: Board Diagnostic II OBD II
- Cybersecurity and Infrastructure Security Agency: Cyber Guidance Small Businesses
- Electronic Code of Federal Regulations: eCFR 47 CFR 2 803, eCFR 47 CFR 2 925, eCFR 47 CFR Part 2
- Federal Aviation Administration: Satellite Navigation Global
- Federal Communications Commission: Equipment Authorization RF, FCC ID Search Federal
- Federal Motor Carrier Safety Administration: ELD Electronic Logging Devices, Revoked ELD List
- Federal Trade Commission: Protecting Personal Information
- Internal Revenue Service: Get employer identification
- National Association of Secretaries of State: Corporate Registration NASS
- National Conference of State Legislatures: Private Use Location Tracking
- National Institute of Standards and Technology: CSF 2 0 Small Business
- U.S. Department of Labor: State Workers Compensation
- U.S. Small Business Administration: Apply licenses permits U S
- United States Patent and Trademark Office: Trademark Database Search